Let’s start by defining what intrinsic motivation is. Intrinsic motivation is when people engage in an activity wholeheartedly as a result of finding the activity interesting and enjoying in itself. The outcomes of this is the experience of spontaneous satisfaction and an increase in energy towards the task. Doing activities which we derive intrinsic satisfaction from provides us with a major energy boost. And this is why understanding intrinsic motivation is central to our purposes here at the Energy Impact Lab.
However, how realistic is the utopian ideal of providing a workplace where all employees are intrinsically motivated 100% of the time… the fact is not all activities which we undertake at work are intrinsically satisfying, no matter how we reappraise them. To most, for example, filing or accounting is a necessary evil of the workday. However what differentiates between the person who is filing because they are fearful that their manager will reprimand them, to someone who chooses to stay on top of their filing by allocating a set time every day knowing that by doing so allows them to be more effective at their job, is the level of autonomy which is experienced in each case. What this means is that extrinsically motivated activities can vary in level of controlled or autonomous experience. Rather than a black and white extrinsic/intrinsic dichotomy to define a task or activity, the level of controlled or autonomous experience while doing the task presents a greyscale approach. This model is at the heart of Self-Determination Theory (Gagne & Deci, 2005)
The goal therefore is to increase autonomous (self-directed) motivation towards activities in order to increase the likelihood of intrinsic motivation or internalisation of the activity. Ways to do this are by firstly (1) limiting the environmental factors which have been empirically demonstrated to undermine intrinsic motivation, and in turn (2) create an autonomy supportive environment:
1. Things which undermine intrinsic motivation:
- performance-based monetary rewards
- employee surveillance
- threat inducing activities such as a looming performance evaluation
- external contingencies such as deadlines, pressure or threat of punishment
- a culture of enforcement and control
2. Create an autonomy supportive environment:
- encourage employee participation
- acknowledge employee’s feelings when the activities are not particularly interesting
- provide meaningful rationale as to why it is important to do the activity
- keep employees well informed
- provide people with the opportunity to make their own decisions
- provide employees with challenges where they can learn new skills and demonstrate competence
- encourage an environment where relationships can strengthen, so that there is support, encouragement, team play and of course having fun!
Why is autonomous motivation so important? It is has been found to be positively related to vitality and wellbeing (Reis et al., 2000), persistence (Williams, Deci & Ryan, 1998), work engagement (Baard et al., 2004; Deci et al., 2001), work performance (Ilardi, Leone, Kasser & Ryan, 1993) trust in leadership (Deci et al., 1989) reduced turnover (Black & Deci, 2000), and acceptance to organisational change (Gagne, Koestner & Zuckerman, 2000) just to name a few. Perhaps you have some of your own examples of where an autonomy supportive environment has positively affected your own work performance?
Focusing solely on intrinsic motivation has the potential to be limiting and unrealistic when it comes to application to business. However, understanding the benefits of increasing autonomous motivation is more practical and within reach for all.